We offer affordable counselling for any resident of Tower Hamlets aged 16 years and over at our centre in Roman Road.
We have a sliding scale of charges. The cost of sessions will be worked out when you meet your counsellor and an amount that you can afford to pay will be agreed.
If you would like to have an initial appointment to consider if counselling would be helpful for you simply telephone us.
Although your GP, Social Worker, or professional support worker can refer you, we prefer that you make contact yourself.
When you telephone we will take your name, address and telephone number and send you a simple questionnaire about why you want counselling and some details about yourself.
We provide a stamped addressed envelope to return the questionnaire to us. If we think the help you are looking for is something we can provide then we will place you on our waiting list.
Quite often you will be on the waiting list for at least three months and sometimes longer. The questionnaire will ask you about the times during the day and evening when you can be available to meet a counsellor, this will help us to find a appointment time that is convenient for you.
After an initial appointment your counsellor will let you know if we can offer you further counselling at Crossroads. The number of appointments (sessions) you have will be something that you and your counsellor will consider carefully. Crossroads does not have a set number of sessions per person, each person will be considered individually.
Counselling sessions will take place at the same time on the same day each week and will last for 50 minutes. Counselling sessions are available during the day and evening.
All sessions take place at our centre, 144 Roman Road, Bethnal Green, London, E2 0RY.
We are a member of the British Association for Counselling & Psychotherapy and follow their Ethical Framework for Good Practice in Counselling & Psychotherapy. Our counsellors are accredited or working towards accreditation.
The office is open Monday, Tuesday, Thursday and Friday from 9am – 4pm. There is a messaging service which is also used outside of these hours or when staff are unable to answer the phone.
020 8981 8388
For information about counselling services in other areas you can contact the British Association for Counselling & Psychotherapy (BACP) or the Association of Christian Counsellors (ACC).
